How To Self-Refer

Having looked at the problems we treat and what we offer pages, if you would like to refer yourself to Back on Track, you can do so by calling us on 0300 123 1156 or by emailing us here.

Whether by email or phone call, please provide us with the following details:

  • Your full name
  • Telephone number 
  • Date of Birth 
  • Address and Post code 
  • GP Surgery​

Please also let us know if you have any health conditions or  any requirements due to pregnancy so that we can best think about how to support you to access our service. Whilst we are not currently open to face to face appointments, when the time comes where this is possible it would be helpful for us to know if a ground floor room would be required for your appointments with us.


During the current pandemic, we are currently prioritising referrals from NHS and Care Home staff. Please let us know if this is you, so that we can best support you whilst you continue to take care of us all.


Back on Track is not an emergency service, and the service e-mail account and phone line are only monitored between 9:00 – 16:30, Monday – Friday. If you are in need of urgent mental health support please contact your GP, or the West London NHS Trust 24 Hour Helpline on 0300 1234 244.