You can self-refer by calling us on 0300 123 1156 or emailing us here (please provide your full name and telephone number, and ideally your date of birth).
- We are a 9am-5pm service and are unable to provide urgent support. If you are in need of emergency help or if you are in a crisis, please call the West London NHS Trust 24 hour support line on 0300 1234 244. This line can also be called if you are not at immediate risk but would like support and advice. Alternatively, you can visit your GP. You can also contact the following services 24 hours a day, 7 days a week: NHS Helpline (111) and the Samaritans (116 123).
- If you have a diagnosis of Psychosis/Schizophrenia, Bipolar Affective Disorder or Personality Disorder, or you have had a recent admission to a Psychiatric Unit or A&E, please ask your GP to make a referral to the relevant Mental Health service on your behalf. Likewise, if you suspect you have any of the above, please speak with your GP. This ensures you are referred to the relevant Mental Health service for you and will minimise any delay in your treatment.
- If we decide that we are not the right service to offer you therapy, we may send your referral to another service that may be more appropriate for you.
- If we have concerns about the safety of anyone accessing our service, we have a duty of care to liaise with appropriate health care professionals to ensure that the necessary support is arranged. For example contacting GP, Care co-ordinator, Psychiatrist or Psychologist.