Information for professionals

Referral form 

If you are a Doctor, Social Worker, Employment Advisor or any other professional, you can make a referral for someone using our professionals referral form. You can post or email this back to us here. 

Please note: We are not an emergency service and this email address and telephone number are not to be used in the case of an emergency. If you are worried about immediate risk of harm to yourself or others, please call the West London NHS Trust support line on 0300 1234 244.  This line can also be called if you are not at immediate risk but would like support and advice. Alternatively, you can visit your GP. You can also contact the following services 24 hours a day, 7 days a week: NHS Helpline (111) and the Samaritans (116 123). 

Outside of the Borough

Back on Track is only available if you either live in Hammersmith or Fulham or are registered with a GP in Hammersmith and Fulham.  If the things we offer are what you are looking for but you don’t live in Hammersmith & Fulham or have a GP here, then we also provide IAPT services in Hounslow ( and Ealing (  You can access these services if you have a GP in Hounslow or Ealing respectively.

If you live outside of these boroughs you can find out what NHS services are available on this website