Back on Track LTC – Helping Your Physical Health & Wellbeing

Having a long-term health condition (LTC) can be frustrating or worrying at times. Examples of long term health conditions include diabetes, chronic obstructive pulmonary disease (COPD), HIV, heart failure, arthritis, chronic pain and epilepsy.It is very common for health conditions to affect how you feel and for your mood to affect your health condition. This can lead to feeling stressed, low, anxious or worried.

Back on Track LTC is here to help you manage your health condition and improve your wellbeing.

Is Back on Track LTC right for me?

Are you living with a long-term health condition, feeling worried about your health or in persistent pain? Are you feeling stressed, low or anxious?

Then Back on Track LTC is right for you. We can help you to ‘live well’ with your health conditions and improve your wellbeing through a LTC self-management course, one to one sessions or online therapy.

How can I access this help?

Contact us on 0300 123 1156 to request an assessment with one of our team to support you in getting the right help for you. There are many ways we can help including online computer packages and Skype.

We look forward to hearing from you.


Hammersmith & Fulham Community Resources for people with Long Term Health Conditions


  • Arthritis Care

Provide people with arthritis with support, understanding, information and expertise so they can cope with the impact of the condition.

Tel: 020 7380 6500. Email: Website: . Address: Floor 4, Linen Court, 10 East Road, London, N1 6AD



  • Maggie’s Centre

Free, practical, emotional and social support to people with cancer. Offer drop-in sessions, art groups, tai chi, benefit and debt advice, relaxation groups, exercise sessions

Tel: 020 7386 1750. Email: Website:

Address: Charing Cross Hospital, Fulham Palace Road, London, W6 8RF


Chronic Fatigue Syndrome

  • Hillingdon Chronic Fatigue Service

Diagnosis, assessment and treatment for patients with mild to moderate chronic fatigue syndrome.

Tel: 01895 279374. Email: Website:

Address: Greeenacres Centre, Hillingdon Hospital, Pield Heath Road, Middlesex, UB8 3NN


Chronic Pain

  • Connect Community MSK Services

Connect uses patient-centred care pathways to ensure that patients receive quality care and are seen by the appropriate clinician. Offer wide range of musculoskeletal services delivered in accessible community locations.

Tel: 0203 795 3426. Email: Website:

Address: Hammersmith Surgery, 1 Hammersmith Bridge Road, London, W6 9DU

  • British Pain Society

Actively engaged in the diagnosis and treatment of pain. Promote education, research and development into all fields of pain.

Tel: 020 7269 7840. Email : Website: Address: Third Floor, Churchill House, 35 Red Lion Square, London, WC1R 4SG

  • Fibromyalgia Awareness UK

Supports sufferers, friends and family through information and advice about the condition. Also offers local support groups for adults suffering with fibromyalgia. The support groups give members the opportunity to socialise with other sufferers and ask to questions about the condition and request discussion topics. There is a support group based in Ealing, run by Charlee Brown. The group meets on every third Friday of the month, from 14:30 to 16:30.

Tel: 0844 887 2448. Email: Website: Address: The Grange Pub, Warwick Road, Ealing, London, W5 3XH



  • COPD Team

Offers range of services at Charing Cross and Hammersmith Hospital. Walk-in spirometry services, one-stop COPD clinics, oxygen assessments and pulmonary rehabilitation

Tel: 020 311 1234. Website:

Address: Charing Cross Hospital, Fulham Palace Road, W6 8RF

  • Breathe Easy

Support group for people affected by lung conditions. Opportunity to make new friends and learn about living with a lung condition. Second Tuesday of every month from 11:30-1:30pm.

Tel: 03000 030 555. Website:

Address: Charing Cross Community Health Clinic, Pilot Wing, Charing Cross Hospital, Fulham Palace Road, W6 8RF


Coronary Heart Disease

  • Cardiac Rehabilitation Services

Develop rehab programmes for those who are recovering from a heart attack or have been diagnosed with a heart problem

Tel: 020 8383 0229. Email:

Website : Address: Cardiovascular Health and Rehabilitation Service, Charing Cross Hospital, 5 North, 5th Floor, Fulham Palace Road, London, W6 8RF

  • Charing Cross Cardiac Club

Offer support and information for those with heart disease. Heart health professionals run talks on cardiac issues, where individuals can share experiences, swap information, help and encourage others. Third Thursday of every month between 18:15-20:00.

Tel: 0208 994 2360 – Geoffrey. Email: Email form on website, Website:

Address: Charing Cross Prevention and Rehabilitation Unit, Charing Cross Hospital, Fulham Road, London, W6 8RF

  • Healthy Hearts

Service that provides people who are at risk of cardiovascular disease with a range of advice, support, activities and clubs for improving their health for a happier, healthier future. Community based programmes including weight management, healthy cookery classes, physical activity sessions

Tel: 020 3434 2500. Email: Website:



  • Hammersmith & Fulham Cognitive Impairment and Dementia Team

Assessment and treating for people who are experiencing trouble with their mental abilities e.g. thinking, knowing and remembering. Offer short and long-term treatment

Tel: 020 8483 2525. Website:

Address: St Vincent’s Day Hospital, 49 Queen Caroline Street, Hammersmith, W6 9QH



  • Diabetes Team

Provide support to adults with diabetes, help control diabetes and reduce risk of short and long term complications by providing patients with skills, knowledge and confidence to self-manage diabetes.

Tel: 020 8962 499. Email: Website:

Address: Parkview Centre for Health and Wellbeing, 56 Bloemfontein Road, London, W12 7FG

  • Know Diabetes

Runs a Hammersmith Diabetes group 2nd Wednesday of every month; 1:30pm-3:30pm. Sessions include a talk from a diabetes specialist, chance to ask questions and contribute experiences.

Tel: Krysie Chamberlain 07944 995 376. Fatma Nassor 07969 635 060

Email: Website: Address: White City Community Centre, India Way, W12 7QT


HIV Services

  • Positively UK

Peer-led support, advocacy and information to women, men and young people living with HIV. Peer mentors operate in hospitals who can offer emotional support for individuals suffering from HIV. Mentor can also refer for further assessment with case worker if they require further support e.g. support groups.

Tel: 0207 713 0444. Email: Website: Address: 345 City Road, London, EC1V 1LR

  • Bloomsbury Clinic

Offers free, confidential treatment and care for people with HIV. Offer blood tests, pharmacy and walk-in clinics.

Tel Appointments: 020 3317 5100. Clinical advice: 020 3317 5143. Pharmacy: 020 3317 5228. Website:

Address: Capper Street, off Tottenham Court Road, London, WC1E 6JB

  • Terrence Higgins Trust

Support individuals with HIV. Offer advice on benefits, housing, legal entitlements and employment. Have Health Trainers who offer advice on medication, treatment, sexual and physical health.

Tel: 0808 802 1221. Email: Website: Address: 3 14-320 Gray’s Inn Road, London, WC1X 8DP



  • Psoriasis Help Organisation

Website which has information and tips for living with psoriasis. Online discussion forum where members can exchange advice and views on how to live and treat psoriasis. Also offers a support group.

Email: Website:



  • Community Rehabilitation Service

Help with rehabilitation for physical disabilities following stroke, falls, MS, Parkinson’s, fractured hip, cerebral palsy. For people over the age of 16 who have a significant neurological problem requiring rehabilitation. Provide therapeutic intervention to avoid hospital admission

Tel: 020 8383 3074. Website: Address: Hammersmith Hospital, Elderly Medicine, Du Cane Road, London, W12 0HS

  • Life After Stroke Services; Stroke Association

Provide practical assistance, essential information and emotional support following a stroke. Run support groups, befriending services and local leisure and social activities. Aim to: reduce hospital readmissions/hospital stays and facilitate better integration of care

Moving on Group – aims to provide opportunity for stroke survivors to share ideas, swap information, enjoy company and support one another. Improve quality of life and prevent isolation

Swimming After Stroke – aim to keep stroke survivors well and active, encourage them to keep doing exercise and improve their quality of life and prevent isolation

Tel: 07540513292. Email: Website:

Address: 17-25 Farm Lane, Fulham Broadway, London, SW6 1PX



  • Vitiligo Society

Offer information on all aspects of vitiligo, helpline, regular newsletters and events. Raise awareness, campaign for better understanding, hold open days – give chance to meet others with the condition and given the latest information

Tel: 0800 018 2631. Website: